If you're a team using round-robin setup, the calendar can be challenging and in some cases it may be best NOT to use it. In fact, after reading this section if you are NOT sure what to do, just skip it for now.  

The calendar can synchronize to multiple people's calendars, BUT it does not know who was assigned the lead - meaning there is no synchronization between who's calendar a person would book on and who actually was assigned the lead.  The only real work-around it to use a non-personalized, generic (branch or company) calendar and have someone reassigning those calls to the person who was actually assigned the lead.